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Frequently Asked Questions

 News Questions

  1. In what time zone are your news stories time stamped?
  2. What news service provides the content displayed on FutureSource.com?
  3. How long is news delayed?
  4. I click on a headline and nothing happens. Why?
  5. Why can I see yesterday's petroleum prices, but not those from the day before? Why can't I see last week's Bullish Consensus Report?


 Questions & Answers

In what time zone are your news stories time stamped?
News stories are stamped in Greenwich Mean Time (GMT), also known as Universal Coordinated Time (UTC).

What news service provides the content displayed on FutureSource.com?
Dow Jones Commodity News (DJCN) provides selected news stories on the FutureSource.com website. DJCN offers seven robust news packages, available over a wide variety of market data platforms, including special news packages for the financial, metals, energy, and agricultural markets.

Real-Time DJCN news is available through one of our premium applications.

How long is news delayed?
Dow Jones Commodity News is delayed one hour.

I click on a headline and nothing happens. Why?
There could be a few reasons for this:

If the headline is NOT underlined, this means the story is not yet available on the datastream. Wait a few seconds and try refreshing your page.

When you click on a headline, the story is sent to the story window. Some browsers automatically "pop" a window with a new page to the front, but other browsers don't. Your story window may be opening behind your headline window.


Why can I see yesterday's petroleum prices, but not those from the day before? Why can't I see last week's Bullish Consensus Report?
Some news suppliers do not allow us to archive their stories indefinitely. In particular, stories about petroleum prices, natural gas prices, and the Market Vane Bullish Consensus report expire 24 hours after their release. You have to read them before they expire or they're gone forever.

Unfortunately, these stories expire before they've been delayed long enough to be free. You can see them if you look when they're at least 8 hours old but not more than 24 hours old.

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